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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bridget Harvey

November 23, 2024

5  out of  5
rating by Bridget Harvey
"Best agent in the business!!!"
We responded:
"Thank you Bridget!"
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Susan Jefferson

November 23, 2024

5  out of  5
rating by Susan Jefferson
"Mr. Nance and his staff are very helpful. They always go above and beyond for my family and I. I am grateful to have him/them on my side."
We responded:
"Thank you Susan"
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c moore

November 23, 2024

5  out of  5
rating by c moore
"Great staff willing to help whether or not it's mon-fri or the weekend. I appreciate them."
We responded:
"Thank you for allowing us to serve you"
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Charisma Mims

November 23, 2024

5  out of  5
rating by Charisma Mims
"Kent is hands down THE BEST agent ever!!! He is extremely personable, available and transparent. It doesn’t matter what I need or when he is ALWAYS ALWAYS ALWAYS a call away! He always responds timely which I appreciate because we all know when something happens the last thing you want is an untimely response. Kent handles my home, my cars and my rental properties. As a Realtor, it’s important to refer trustworthy people to clients and I refer all my clients to Kent! I am so spoiled with his service and he’ll forever have my business!"
We responded:
"Thank you so much! I truly appreciate you and your family"
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juanita harrold

November 22, 2024

5  out of  5
rating by juanita harrold
"There's no time that I can't call.Mr,Nance and his staff will go beyond their service to answer questions. I have been under his service for 10 + years. My 🏡 🏠, 🚗 cars and life insurance is well protected under Kent Nance State Farm...."
We responded:
"Thank you so miuch!"
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Patricia McKenzie Edwards

November 22, 2024

5  out of  5
rating by Patricia McKenzie Edwards
"Kent and his team have covered my insurance needs for several years and I am always pleased with their care and responsiveness. I appreciate the stellar service and professionalism. Thanks so much!"
We responded:
"Thank you for allowing me to serve you and your family"
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Rodney Shepherd

November 22, 2024

5  out of  5
rating by Rodney Shepherd
"I feel that Mr. Nance State Farm Insurance was a great move for me and my family hassle free thank you"
We responded:
"Thank you Rodney! Appreciate you"
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Harold Smith

November 22, 2024

5  out of  5
rating by Harold Smith
"Kent hit the ground running when I had some concerns and questions that needed addressing. I highly recommend coming aboard. Preciate it Kent!"
We responded:
"Thank you Harold!"
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Lori Gadson

November 15, 2024

5  out of  5
rating by Lori Gadson
"Kent and his team go way beyond the call of duty to assist their customers. I’m glad to have Kent as my State Farm Agent. He’s the best!"
We responded:
"Thank you Lori! I truly appreciate you!"
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Niashsache Perry

January 16, 2024

5  out of  5
rating by Niashsache Perry
"Very professional and explains everything to you about your premium."
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Marquitah Song

October 31, 2023

5  out of  5
rating by Marquitah Song
"Great Customer service"
We responded:
"Thank you so much for your review and thanks for allowing us to serve you."
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Carla Montgomery

June 19, 2023

5  out of  5
rating by Carla Montgomery
"I love the people at this agent, all are very nice and respectful. I have been with them for a few years now and plan on staying with them. Thank you all for what you all do for me and so many others. Carla Montgomery"
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Courtney E.

June 12, 2023

5  out of  5
rating by Courtney E.
"Great experience so far! Great and easy communication!"
We responded:
"Thanks for allowing us to serve you!"
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Kerrah Whitlock

June 8, 2023

1  out of  5
rating by Kerrah Whitlock
"Very disappointed with State Farm. I was formerly with Farmers but heard so many great things about State Farm so I switched. A rock hit my windshield and Rebecca first tells me that there is a 200 deductible. (I'm shocked because with Farmers Insurance they fixed my windshield no questions asked. They came out immediately and fixed my car). Then I'm trying to figure out how I'm gonna make this happen and still pay my insurance payment. So I called Rebecca again and then she tells me $100 Deductible. So I said that's better than $200. Its time for the safelight guy to show up and he tells me $200 and I'm like no that's not what my rep told me. I just made my car insurance payment. I called Rebecca to clarify and she pretends as if she doesn't remember telling me $100. I'm livid at this point because that's $300. And my windshield is in a mess. I'm currently looking for another insurance agency this is ridiculous. I should have stayed where I was."
We responded:
"We are sorry you didn't understand that we have glass deductible of 200. We take great pride in going over this with all customers. But there is a way to have zero deductible for these type of claims. "
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Sandra Williams

June 2, 2023

5  out of  5
rating by Sandra Williams
"Agent and his staff has been great to work with!"
We responded:
"Thank you! We appreciate you"
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Auja Jones

June 2, 2023

5  out of  5
rating by Auja Jones
"I absolutely love them. Very professional & very caring!!"
We responded:
"Thank you Auja! We appreciate you!"
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Neka Watson

June 2, 2023

5  out of  5
rating by Neka Watson
"I absolutely love this insurance agency. I have partnered with them for business insurance and my experience has been the absolute best. Konesha Murray is, by far, the best agent I could ever ask for!"
We responded:
"Thanks for allowing us to serve you for your insurance and financial needs!"
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walter Rouse

June 1, 2023

5  out of  5
rating by walter Rouse
"Someone referred me to KaNesha at the Kent Nance Office and I have been with her ever since. Now I refer her to other people also. She is always very pleasant via phone or in person. I feel like I'm getting best service and insurance for my needs. I always ask a hundred questions and she patient and answers all of my questions."
We responded:
"Thanks Walter! We appreciate your business and the referrals. I will let Konesha know."
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Vanassa isaac

February 1, 2023

5  out of  5
rating by Vanassa isaac
"I love their customer service."
We responded:
"Thank you so much! We appreciate you."
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Bobby Fenn

January 22, 2023

5  out of  5
rating by Bobby Fenn
"Great customer service."
We responded:
"Thank you"
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shelby ewing

January 22, 2023

5  out of  5
rating by shelby ewing
"I have been doing business with Kent Nance and his State Farm office for years! Stellar customer service, Kent goes above and beyond everytime! I have called Kent at 6pm on a Saturday afternoon for help and he's always on it. His staff is friendly, professional and helpful. In addition Kent is very active within the community. For instance he's engaged with, supports and gives back to local schools and those that need help the most. All around great people and a pleasure to do business with."
We responded:
"Thank you Shelby! We appreciate you "
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James Nance

December 5, 2022

5  out of  5
rating by James Nance
"Kenneth is one of the most dedicated agents a person would ever want to have. He works late through the night to see that his customers needs are met. Thanks for being a great agent and businessesman."
We responded:
"Thank you"
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Charmaine Robin

November 28, 2022

5  out of  5
rating by Charmaine Robin
"I was very impressed with the professionalism shown by Kent and his staff."
We responded:
"Thank you"
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S.Telle

October 9, 2022

5  out of  5
rating by S.Telle
"Friendly staff, excellent customer service."
We responded:
"Thank you"
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Terran Thomas

January 13, 2021

5  out of  5
rating by Terran Thomas
"Great"